Leading the new era
of client experience
through smart technology

The Link App was created to finally fix customer service
and transform the client experience provided by law firms.

We drive businesses forward through on-demand and secure
communications between legal professionals and their clients.

good client experience - travelling client using The Link App

Traditional profession,
modern approach

We tackle the stigma that technology damages personal customer service

with an app that enables fantastic customer experience.


Law firms can provide an outstanding experience for their clients by joining our customer service revolution.

We’re leading the new era of client experience through:

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Improving your client relationship with secure messaging, case tracking, and document sharing in our solicitors software.

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Reducing risk

A dedicated secure alternative to emails and other messaging apps, giving you peace of mind.

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Smart technology

A fully-featured client access portal on mobile and desktop, adapting law firms to client expectations.

Progressive law firms use The Link App

Their new differentiator? An innovative client experience.

Keebles logo
brownejacobson logo
wakesmith solicitors logo
gardner leader logo
mlp law logo
fbc manby bowdler logo
herrington carmichael solicitors logo

"There must be an app to solve this?"

What started out as a question turned into Lauren Riley’s innovation for the legal profession.


Sat behind her desk as a solicitor, she saw the day-to-day problems faced by law firms and their clients – poor customer service.


Something needed to change, so Lauren set out to find an app to solve the problem. After all, it’s the 21st century, there’s an app for everything.


She quickly found there was no app for lawyers.


This kick-started Lauren’s customer service revolution.

Built by lawyers for lawyers

Our Innovators

Lauren Riley - The Link App

Lauren Riley

Founder & CEO

marvin - The Link App

Marvin Martinez

Product Manager

anna - The Link App

Anna Morrissey

Office Manager

james - The Link App

James Pearson

Senior Business Development Manager

nadine - The Link App

Nadine Chucri

Customer Success Manager

Sir Nigel Knowles - The Link App

Nigel Knowles


Gary Turner - The Link App

Gary Turner

Growth Board Advisor

pete rossi - The Link App

Pete Rossi

CTO Advisor

Harry East - The Link App

Harry East

Creative Advisor

zoe rossi - The Link App

Zoe Rossi

Marketing Advisor

Join the Team

Could this be you?

We're looking for more innovators.