"There must be an app to solve this?"
What started out as a question turned into Lauren Riley’s innovation for the legal profession.
Sat behind her desk as a solicitor, she saw the day-to-day problems faced by law firms and their clients – poor customer service.
Something needed to change, so Lauren set out to find an app to solve the problem. After all, it’s the 21st century, there’s an app for everything.
She quickly found there was no app for lawyers.
This kick-started Lauren’s customer service revolution.