How it works

Client portal software
for law firms

Transform your law firm’s client experience

With many cases to manage and clients to update, it’s difficult to provide a great client experience.

Personal customer service often takes a back seat, which leads to frustrated clients and professionals. But you can put a stop to this with…

… our customer portal software for law firms.

Find all interactions in one place

With our client portal software for lawyers, you’re in control of all client communications.

Clients won’t need to chase you, thanks to the case transparency, updates and messaging on the platform.

Document management software for law firms - chat
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Instant messaging

Unlike free messaging apps, you can message securely.

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Client call back requests

Your clients can request a call at a time to suit you.

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Document sharing

Send and receive documents securely and easily.

The Link App dashboard on desktop & mobile
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Case Updates

Keep clients in-the-loop with clear and simple case updates.

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Notifications

Notify your clients with push notifications, directly to their mobile.

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Storage

All communications and documents stored securely in one place.

Your clients can:

Communicate with their lawyer and track their case’s progress on the app.

Lawyers can work smarter, not harder

Personalised communication and customer service is easy with The Link App. By fixing your customer service, you can improve the client experience your law firm provides.

Our client communication management software has already saved firms and their clients precious time; providing a convenient and secure point of contact.

Safeguarding your data

Minimise your workload

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96% of cybercrime is committed using email.

Why risk a data breach through sharing sensitive information through email and free messaging apps?

Law firms who use The Link App are showing their clients that they care about protecting their information.

Security matters

  • All communications are encrypted to 256-bit SSL

  • All data is hosted on an ISO 27001 certified infrastructure

  • All communications are over HTTPS (On the mobile app, web app and API)

  • Server backups are performed daily

  • File based backups are performed hourly

  • The Link App handles data in accordance with GDPR

You and your clients can feel at ease sharing personal information over our secure legal client portal.

The Link App
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We make firms 34% more productive.

Moving your firm onto a new client portal software doesn’t need to be complex or difficult.

The Link App is quick and easy to set up, you can start using it instantly with your clients. It even integrates with your existing business processes and technology.

How the integration works

  • 01

    We take your existing case/matter management systems and other applications.

  • 02

    Ensure they can exchange information with The Link App.

  • 03

    Integrate them and add specific features to suit your processes.

  • 04

    Provide your clients encrypted updates and documents.

Our integration process is tailored for each firm. We allow you to test an environment to ensure you’re happy before launch.

The Link App

Customers that future-proofed their firm

Keebles logo
brownejacobson logo
wakesmith solicitors logo
gardner leader logo
mlp law logo
fbc manby bowdler logo
herrington carmichael solicitors logo