how your law firm
communicates and assists
There’s never been a better time to transform your client experience.
Managing multiple cases, keeping clients up to date on a daily basis and requesting or receiving information at the right time are all problems we understand at The Link App.
Personalised customer service can take a back seat, work can feel rushed and the overall quality of the service you provide can suffer. All of these problems lead to frustrated clients and professionals, working ineffectively, causing stress, losing time and ultimately profit.
So what if there was a solution…
A platform for law firms in the digital age.
The Link App puts all of the useful services and innovations for you to exploit in one place. Control your client onboarding, communications, signatures, data collection and much more directly from our platform.
The Link App is designed to help law firms completely transform their client and professional experience.
We understand that adopting a new platform into your business can be challenging. So we’ve made it as simple as possible so you can get all the benefits whilst integrating with your existing software.
Unlike free messaging apps, you can text chat securely.
Client call back requests
Your clients can request a call at a time to suit you.
Send and receive documents securely and easily.
Regular and accessible case updates to keep clients informed.
Easily notify your clients with push notifications to their mobile.
Store communications and documents securely in one place.
Get the benefits of our digital transformation from DAY 1
You can start by taking just the parts of our platform that are most valuable to your business RIGHT NOW..
What’s more, it’s been built by lawyers, for lawyers, who understand the needs and the challenges you face on a daily basis.
Safeguarding your data
Minimise your workload
96% of cybercrime is committed using email.
Every case you manage involves sensitive data, so why risk a data breach through email and free messaging apps?
All client communications are stored securely. Law firms using The Link App show their clients they care about protecting their information.
Communications on The Link App are encrypted to 256-bit SSL
Our data is hosted on an ISO 27001 certified infrastructure
On the mobile app, web app and API, all communications are over HTTPS
Server backups are performed daily
File based backups are performed hourly
Our team is bound by our IT Security Policy and Data Protection Policy
The Link App handles data in accordance with GDPR
You and your clients can feel at ease using and sharing personal information on our secure system.
We make firms 34% more productive.
Moving your law firm onto a new technology platform for communication does not have to be hard.
The Link App is quick and easy to set up and start using with your clients and integrates with your existing business processes and technology.
How the integration works
We take your existing case/matter management systems and other applications.
Ensure they can exchange information with The Link App.
Integrate them and add specific features to suit your processes.
Provide your clients encrypted updates and documents.
Our integration process varies for each firm. We allow you to test an environment tailored to you to ensure you’re happy before launch.