how your law
We’ve all experienced the reality of poor client management and customer service
Legal professionals have many cases to manage and clients to update on a daily basis. This means personalised customer service can take a back seat, leading to frustrated clients and professionals…
Find all interactions in one place
Say goodbye to being chased, and hello to being in control of communications.
The Link App supports you in managing cases and keeping in touch with clients.
Unlike free messaging apps, you can text chat securely.
Client call back requests
Your clients can request a call at a time to suit you.
Send and receive documents securely and easily.
Regular and accessible case updates to keep clients informed.
Easily notify your clients with push notifications to their mobile.
Store communications and documents securely in one place.
For your clients:
The Link App is a smart, effortless way to communicate with their lawyer.
The Link App allows lawyers to work smart
We make personalised communication and customer service easy, resulting in an improved client experience.
Our smart technology will save you and your clients precious time, delivering a convenient, high quality, and secure point of contact.
Safeguarding your data
Minimise your workload
96% of cybercrime is committed using email.
Every case you manage involves sensitive data, so why risk a data breach through email and free messaging apps?
All client communications are stored securely. Law firms using The Link App show their clients they care about protecting their information.
Communications on The Link App are encrypted to 256-bit SSL
Our data is hosted on an ISO 27001 certified infrastructure
On the mobile app, web app and API, all communications are over HTTPS
Server backups are performed daily
File based backups are performed hourly
Our team is bound by our IT Security Policy and Data Protection Policy
The Link App handles data in accordance with GDPR
You and your clients can feel at ease using and sharing personal information on our secure system.
We make firms 34% more productive.
Moving your law firm onto a new technology platform for communication does not have to be hard.
The Link App is quick and easy to set up and start using with your clients and integrates with your existing business processes and technology.
How the integration works
We take your existing case/matter management systems and other applications.
Ensure they can exchange information with The Link App.
Integrate them and add specific features to suit your processes.
Provide your clients encrypted updates and documents.
Our integration process varies for each firm. We allow you to test an environment tailored to you to ensure you’re happy before launch.