software in the UK
Provide case transparency and timely progress updates
The legal profession is now a competitive and forward thinking market. Technology has made clients more discerning and demanding in the service they expect to receive.
You as a lawyer have many cases to manage and clients to update on a daily basis, resulting in personalised customer service taking a back seat. This results in frustrated professionals and clients.
By embracing the leading law firm software in the UK, you can improve the client experience in one system.
Case management and client communication, in one place
Say goodbye to being chased, and hello to being in control of communications.
The Link App makes it possible for you to manage your work from anywhere and on any device.
Send key communications to clients when needed.
Client call back requests
Clients can request a call from you at a time to suit you.
Send/receive documents and securely store them.
At any time, clients can check the case’s progress.
Clients receive a notification when you update a case.
All documents and communications in one place.
Your clients need:
A single point of contact with their lawyer and transparent view of their case.
Work smarter with secure client collaboration
Personalised communication and customer service needn’t be time consuming. Embracing legal tech will save you and your clients time.
You retain the human touch to your communications, your clients experience a faultless service.
Safeguarding your data
Minimise your workload
96% of cybercrime is committed using email.
You cannot risk a data breach. It not only results in financial loss, but it drains your hard earned reputation.
Every case involves sensitive data, so why risk a data breach through email and other free messaging apps?
Communications on The Link App are encrypted to 256-bit SSL
Our data never leaves the UK and is hosted on an ISO 27001 certified infrastructure
Server backups are performed daily
File based backups are performed hourly
The Link App handles data in accordance with GDPR
Feel at ease using and sharing personal information on our secure system.
We make firms 34% more productive.
There’s no difficulty in moving your law firm onto a new technology platform for communications.
The Link App is quick and easy to set up and start using with your clients. It integrates with your existing case management software and business platforms.
How the integration works
We take your existing case management systems and other applications
Ensure they can exchange information with The Link App
Integrate them and add specific features to suit your processes
Provide your clients encrypted updates and documents
You will be able to test your new environment before it’s launched.