How it works

Law firm
software in the UK

Provide case transparency and timely progress updates

The legal profession is now a competitive and forward thinking market. Technology has made clients more discerning and demanding in the service they expect to receive.

You as a lawyer have many cases to manage and clients to update on a daily basis, resulting in personalised customer service taking a back seat. This results in frustrated professionals and clients.

By embracing the leading law firm software in the UK, you can improve the client experience in one system.

Case management and client communication, in one place

Say goodbye to being chased, and hello to being in control of communications.

The Link App makes it possible for you to manage your work from anywhere and on any device.

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Instant messaging

Send key communications to clients when needed.

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Client call back requests

Clients can request a call from you at a time to suit you.

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Document sharing

Send/receive documents and securely store them.

phone milestones - The Link App
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Case updates

At any time, clients can check the case’s progress.

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Notifications

Clients receive a notification when you update a case.

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Storage

All documents and communications in one place.

Your clients need:

A single point of contact with their lawyer and transparent view of their case.

Work smarter with secure client collaboration

Personalised communication and customer service needn’t be time consuming. Embracing legal tech will save you and your clients time.

You retain the human touch to your communications, your clients experience a faultless service.

Safeguarding your data

Minimise your workload

Secure law firm app

96% of cybercrime is committed using email.

You cannot risk a data breach. It not only results in financial loss, but it drains your hard earned reputation.

Every case involves sensitive data, so why risk a data breach through email and other free messaging apps?

Security matters

  • Communications on The Link App are encrypted to 256-bit SSL

  • Our data never leaves the UK and is hosted on an ISO 27001 certified infrastructure

  • Server backups are performed daily

  • File based backups are performed hourly

  • The Link App handles data in accordance with GDPR

Feel at ease using and sharing personal information on our secure system.

The Link App
The Link App integrations

We make firms 34% more productive.

There’s no difficulty in moving your law firm onto a new technology platform for communications.

The Link App is quick and easy to set up and start using with your clients. It integrates with your existing case management software and business platforms.

How the integration works

  • 01

    We take your existing case management systems and other applications

  • 02

    Ensure they can exchange information with The Link App

  • 03

    Integrate them and add specific features to suit your processes

  • 04

    Provide your clients encrypted updates and documents

You will be able to test your new environment before it’s launched.

The Link App

Customers that future-proofed their firm

Keebles logo
brownejacobson logo
wakesmith solicitors logo
gardner leader logo
mlp law logo
fbc manby bowdler logo
herrington carmichael solicitors logo