Aligning your legal case management software and client communications
Technological development may have intensified the expectations of your clients, but it’s also presented the opportunity for you to enhance your processes.
You have many cases to manage and clients to update on a daily basis. It’s a challenge to consistently and effectively provide a personal client experience. But that’s where our legal case manager software comes in.
Improve your customer service with our client communication management software, The Link App.
Where case management and communications unite
The Link App arranges your caseload and client communications in one place.
You can effortlessly update cases and keep clients in the loop.
You provide clients impactful communications when needed.
Client call back requests
Clients can request a callback from you.
Send/receive documents and securely store them.
Clients can see the case’s progress at all times; any time, anywhere.
When you make an update to a case your client receives a notification to their phone.
All documents and communications are securely stored in one place.
This is what your clients want:
To communicate with their lawyer and track their case on-demand.
The importance of client experience in your law firm
Happier clients results in repeat business and referrals. Their experience with your service will dictate whether they continue working with you in the future.
Our legal client communication platform ensures you achieve the on-demand customer service clients expect. Meeting their needs, you can grow your firm.
Protecting your data
More work, less time
96% of cybercrime is committed using email.
Email is an easy way to communicate, but it’s not a safe way to share personal information.
On The Link App, all communications are stored securely.
All communications are encrypted
All data is hosted on a certified infrastructure
All communications are over HTTPS
Server backups performed daily
File based backups performed hourly
All data is handled in accordance with GDPR
Show your clients that you care about their personal information.
We make firms 34% more productive.
With a simple set up process, you and your clients can start saving time, fast.
Although a standalone solution, The Link App can integrate with your existing business processes and software.
Integrating The Link App with your existing system
We take your existing case/matter management systems and other applications.
Ensure they can exchange information with The Link App.
Integrate them and add specific features to suit your needs.
Provide your clients encrypted updates and documents.
We offer bespoke integration. You’ll be free to test an environment tailored to you before launch.