William Boyle, Managing Partner at Boyles Solicitors talks about using The Link App.
Tell us about yourself
Boyles Solicitors have been an innovative firm for a long time. The prize winners of the Lloyds Law Society Business of Award Scheme. I myself have considerable experience. I am an honorary lecturer at the University of Dundee as is one of the other partners. This is a firm that prides itself on intellectual achievement and being able to do the best for clients.
How do you use The Link App?
I use it part to communicate, part as a memoir of things that I should be doing and contacting clients. The reason why we chose The Link App is because as a progressive law firm we understand that technology has a massive part to play in being a differentiator for us. The Link App fits perfectly alongside some of the other software solutions we have implemented at the firm to help our clients have a better experience.
Any reservations about using The Link App?
I have absolutely no reservations about it at all. It is new technology for us and we are finding it absolutely marvellous.
What are the benefits of using The Link App?
Well it cuts down dramatically what I would call wasted time. The main benefit is that we can be satisfied the clients are kept up to date and properly marketed and satisfied with your service.
Who should use The Link App?
Obviously any solicitors internally but more importantly externally when they are dealing with clients. I do not think it is restricted to a particular area in practice of law area for practice of law. It should cover the full range.
How does The Link App help your business?
It helps just better in terms of office administration. With the clients, satisfaction levels are up considerably.