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Join The Link App

Currently hiring for roles in: Sales, Marketing, Tech, Operations

The Link App is leading the new era of client experience in the legal sector. We work with forward-thinking law firms of all sizes to transform client experience in the legal sector. We provide secure, omni-channel communications, digital onboarding, case tracking and document sharing between legal professionals and their clients anywhere, any time, on every device. We are real about the problems law firms face, and we’re here to help them evolve for a brighter future. If you want to help transform the legal sector, we’d love to hear from you.


We’re currently hiring for the roles below, as well as in Sales, Marketing, Tech, Operations.


Executive Assistant with Operations

The Link App are looking to appoint a driven, ambitious and adaptable Executive Assistant who takes a hands-on approach to their daily responsibilities. The Link App is looking for a proactive and focused professional to coordinate activities across different functional teams, adopt a data-led approach to driving business improvement, and take ownership of the general day-to-day running of operations. The successful candidate will be joining at a stage where they can play an integral role in allowing the business to achieve its growth aspirations. The incoming Executive Assistant will be working closely with the CEO to help drive a business with a potentially market leading product at its core. This is a remote role with a view to going hybrid, in Manchester, in the future



    • Aid the CEO and management team in the day-to-day running of the business
    • Pro-actively mange their diaries, emails and deadlines
    • Manage and improve the operational processes and systems of the business, from KPIs and best practices, to actioning customer insights and reporting on product improvements
    • Working closely with the CEO, you will be responsible for helping the business run and grow as effectively as possible
    • Collecting, analysing and managing product and user data which allows the product team to consistently improve and optimise our offering.




    • Minimum 3 years Executive Assistant experience
    • Experience with granular diary management at executive level
    • Experience with detailed email triage to save the CEO precious time
    • Experience with adhering, and ensuring the CEO adheres, to all deadlines
    • Experience improving existing processes and tools to ensure streamlined and efficient operations
    • Experience collecting and analysing data, identifying opportunities and using this knowledge to help the product team improve and optimise the platform for our users
    • Experience building systems to capture, review, and analyse usage information and other key product and user data
    • Experience within a fast paced small business environment
    • Experience of building operational systems
    • Experience of working with cross-functional teams (product, technical, and sales)
    • Experience working with customers to help improve the product roadmap
    • Experience making sure user-facing teams (e.g., Sales and Onboarding) are ready with the information and processes required to support new clients
    • Experience of using data to turn into actionable business decisions
    • Experience integrating closely with product managers and engineering to bring an operational mindset to product development
    • Experience working closely with the CEO on KPI framework
    • Experience with all financial matters including invoicing and payroll
    • Experience with general administrative work and organisation




  • A market leading salary and bonus
  • Having our employees remain focused, prioritising mental well being, and attaining the right balance between work and life is important, so we offer unlimited annual leave
  • Flexible working
  • Opportunity to work remotely
  • Pension
  • Share options


Apply for Executive Assistant with Operations



Alternatively, please send your CV to us by email [email protected]